Frequently Asked Questions
I’ve purchased a subscription, but it doesn’t work?+
Visit the Help Center in the app, tap “Restore purchase,” and restart the app. The subscription typically activates immediately. If the issue persists, contact us and we’ll sort it out.
Can I use the app on multiple devices?+
Yes. Your subscription can be shared across devices using iOS Family Sharing, as long as it’s enabled on your Apple ID. Photos and edits remain stored locally on each device and won’t sync automatically.
Where are my exported photos saved?+
Exported photos appear in the Photos app on your iPhone, accessible through “Recently Saved” or the dedicated Labbet folder.
How do I pay for my subscription?+
All payments are handled securely through Apple’s in-app purchase system. Apple processes your payment information directly — we never access your card details.
Do you only have a subscription plan?+
No. We offer both subscription and one-time purchase options, so you can choose what works best for you without being locked into recurring charges.
Do you offer a free trial?+
No. We don’t offer a free trial, but you can explore the app and see what’s included before subscribing.
Do you have a desktop version?+
Not at the moment. We’re a small team and our focus is on making the best possible iPhone experience. A Mac version is something we’d love to explore in the future.
Need help with something else?
Send us an email or a DM on Instagram @labbet.app